Privacy Policy

Last Updated: August 10, 2025

Kiwai (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://kiwaibeauty.com/ or make a purchase through our Shopify store.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information
When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through our payment partners – we do not store your card details)

b. Non-Personal Information
When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages you visit and how you interact with them

c. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can disable cookies in your browser settings, but some parts of our website may not function properly without them.

2. How We Use Your Information

We use your information for:

• Processing and fulfilling your orders

• Providing customer support

• Sending order confirmations, shipping updates, and other transactional emails

• Improving our website and services

• Sending promotional emails (only if you opt-in)

• Preventing fraud and ensuring secure transactions

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Such as courier companies, payment processors, and Shopify (our e-commerce platform) to fulfill your orders.

• Legal Compliance: If required by law, legal process, or to protect our rights.

• Analytics Providers: Such as Google Analytics to understand website performance (non-personal data only).

4. International Orders & Data Transfer

If you are placing an order from outside Pakistan, your data may be transferred to and processed in Pakistan where our business is based. By providing your information, you consent to this transfer.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we take all reasonable steps to safeguard your data, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

• Request a copy of your personal data we hold

• Request corrections to your personal data

• Request deletion of your data (unless we are required to keep it for legal purposes)

• Opt out of marketing emails by clicking the “unsubscribe” link or contacting us directly

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: contact@kiwaibeauty.com
Phone: +92 326 8186380